a. We prefer you send a High Resolution Single Page PDF (no spreads) with Bleed and Trims. If you send us the working files you must include all images/graphics and fonts. Any last minute alterations we can make and respond quickly with revised proofing.
b. Use a preflight program to collect images, graphics and fonts, then check your files in InDesign before zipping your files for delivery.
c. You can provide your files by either Email (up to 20mb), USB, DVD or FTP. You can also transfer your files via the internet with WeTransfer, Transfer Big Files or via a DropBox Link.
d. Please be aware that Word files are generally inferior in quality to requirements for print production, we can use them in certain applications but they do require additional prepress work to achieve print like quality.